Business Continuity

Purpose:
The purpose of this policy is to ensure the continuity of our cleaning services by minimising the impact of any disruptive incidents that can impact our operations, including natural disasters, security breaches, and other unforeseen events. The policy outlines the procedures that the company will follow to ensure business continuity.

Policy:
Our cleaning company will follow the business continuity plan outlined below to ensure that our services continue with minimal interruption, in the event of any unforeseen disruptions.

1. Assess the Risks:
We will continually monitor and assess the risks and hazards that could potentially impact our business. The risks will be classified into critical, major and minor based on their impact on our operations.

2. Develop a Plan:
Based on the risks and hazards identified above, we will develop a comprehensive business continuity plan that will detail our response in the event of any disruptive occurrence.

3. Team Assignments:
We will assign specific responsibilities and authorities to the members of our team based on their job functions, expertise, and experience. These team members will be responsible for executing the plan.

4. Communication:
We will establish communication protocols to ensure that all stakeholders, including customers, employees, vendors, and suppliers, are kept abreast of developments before, during, and after any disruptive incidents.

5. Recovery Strategy:
We will develop a recovery strategy that will put us back in business with minimal delay. This strategy should include data backup, storing data offsite, utilising a cloud-based data center, and quick and easy access to replacement equipment.

6. Practice Runs:
We will run practice drills to ensure the team is capable of executing the plan without any problems.

7. Continuous Improvement:
We will conduct regular reviews of the plan to identify opportunities for improvement, review identified risks, and update the plan as needed.

Conclusion:
Our cleaning company understands that business continuity is critical for our operations to continue seamlessly. With this policy, we are confident that we can provide uninterrupted services to our clients in times of crisis.